Citizens of Ruma Are Taking the Ombudsman Seriously

Аnikо Мuškinjа Heinrich, the Provincial Ombudswoman, and Еvа Vukаšinоvić, the Deputy Ombudswoman in charge of national minority rights protection, were in Ruma yesterday. They talked to the citizens in the local self-government building and visited the welfare center later on.

The number of complaints filed on the spot confirms that the citizens take the Provincial Protector of Citizens - Ombudsman (PPCO) institution seriously. The complaints related to issues concerning the exercise of the right to a disability-based pension, subsidized provision of medicines and medicinal spa treatment, communal and central heating system problems, non-transparent funding of sports activities by the local self-government, as well as the behavior of one of the members of a municipal sub-unit council.

The time in Ruma was a chance for Аnikо Мuškinjа Heinrich and Еvа Vukаšinоvić to talk to the local self-government leaders and the welfare center manager and employees and to learn more about the current issues and challenges in their work. There is a great deal of readiness to provide assistance to the citizens in any way possible, while citizens are really in a situation to both expect and demand it. The burning issue is the fact that operational options for assistance are diminishing due to decrease in anyway limited funding. The impression of the PPCO after these talks is that the employees of the local self-government and the welfare center are working properly.